Job Overview
Kinetics Group is seeking a proactive and detail-oriented Sales Administrator to support the efficient delivery of daily sales operations. This role is responsible for coordinating customer enquiries, preparing quotations and technical documentation, processing sales orders, and maintaining accurate commercial records.
Working closely with sales engineers, logistics teams, customers, and other internal departments, the Sales Administrator will help ensure that orders and enquiries are handled accurately and on time. This opportunity is well suited to an organised professional who enjoys working in a fast-paced, technical business environment and delivering a high standard of customer service.
Joining Kinetics Group offers exposure to specialised engineering products, regional projects, and opportunities to develop valuable experience in sales coordination, technical trading, and commercial operations.
Key Responsibilities
- Respond professionally and promptly to customer enquiries received by email and telephone.
- Prepare accurate quotations, technical submittals, and other sales-related documents.
- Coordinate with sales engineers, logistics personnel, and internal departments to support order fulfilment.
- Process sales orders and verify that all required commercial information and documentation are complete.
- Maintain accurate records of quotations, customer orders, correspondence, and sales documentation.
- Monitor pending quotations and orders, ensuring timely follow-up with customers and internal teams.
- Provide day-to-day administrative and coordination support to the sales team.
- Assist with after-sales documentation and administrative customer support.
- Maintain organised electronic and physical filing systems.
- Update company databases and ensure the accuracy and confidentiality of sales records.
- Help resolve administrative or documentation issues that could affect customer service or order processing.
- Support continuous improvement in sales administration and coordination procedures.
Required Qualifications
- Bachelor’s degree in Business Administration, Information Systems, or a related discipline.
- Minimum of two to three years of experience in sales administration, sales coordination, customer service, or a comparable administrative position.
- At least two years of direct experience in a Sales Administrator role.
- Proficiency in Microsoft Office applications.
- Working knowledge of NetSuite and database management systems.
Required Skills & Competencies
Technical Skills
- Quotation preparation and sales order processing.
- Sales documentation and records management.
- Technical submittal coordination.
- Proficiency in Microsoft Word, Excel, Outlook, and related applications.
- Experience using NetSuite, enterprise resource planning systems, or customer databases.
- Accurate data entry, document control, and digital filing.
Core Competencies
- Strong written and verbal communication skills.
- Professional customer service and telephone etiquette.
- Excellent coordination and follow-up abilities.
- Strong organisational and time-management skills.
- High level of accuracy and attention to detail.
- Ability to manage several priorities simultaneously.
- Ability to work effectively in a fast-paced environment.
- Collaborative approach when working with sales, logistics, engineering, and operational teams.
- Proactive problem-solving and a strong sense of accountability.
Preferred Experience
- Previous experience with an engineering company, technical trading business, HVAC supplier, acoustic solutions provider, or related industrial organisation.
- Familiarity with technical products, specifications, submittals, and project-based sales processes.
- Experience coordinating with logistics, engineering, procurement, and customer service departments.
- Knowledge of commercial operations within the UAE, GCC, or MENA region.
Why Join Kinetics Group?
At Kinetics Group, employees contribute to specialised projects involving noise control, vibration isolation, seismic restraint, acoustic solutions, HVAC products, and engineering services. The Sales Administrator will work in a collaborative environment that values accuracy, responsiveness, technical knowledge, and continuous improvement.
The position offers opportunities for professional development, exposure to prestigious regional projects, and experience working alongside commercial and engineering specialists. With an established presence across the UAE and MENA region, Kinetics Group provides a strong platform for candidates seeking to grow within an innovative engineering organisation.
Location
UAE
Employment Type
Full-Time
How to Apply
Qualified candidates are encouraged to submit their updated CV, clearly stating “Sales Administrator” in the email subject line, to kineticsme@gmail.com
Join Kinetics Group and become part of a professional team delivering innovative acoustic, vibration-control, HVAC, seismic-restraint, and engineering solutions across the UAE and MENA region.
